Within the past several years, there has been a renewed
interest in the concept of emotional intelligence (EI) since it can play a role
regarding performance, competencies and overall outcomes in an organization.
When leaders use their EI abilities, high quality care can be served to
patients and there is an allowance to align with other employees in a positive
and beneficial manner. In essence, the definition of emotional intelligence is
looked at as an ability to recognize others and manage the emotions and actions
within a person’s self. In practical terms, when individuals are aware of
their own emotions, this can drive the impact of other people.
In
today’s society, the use of applicable EI is often accepted as a primary
attribute of success among any field. Specifically, within health care, leaders
are required to have intellectual capabilities, but if they go the extra mile
and strive for interpersonal competency, performance levels may be impacted
since emotional intelligence is associated with factors such as change
tolerance, communication skills, time management, decision making, trust and
accountability. If these concepts are not applied in a proper manner, there is
a strong susceptibility for failure which can be detrimental for each
individual that is involved.
Emotional
intelligence if often looked at as a balance that occurs between the rational
and emotional portion of the brain. With repeated training, the brain can
generate new pathways in order to make the EI behaviors ultimate habits that
can be used each day. For example, it is beneficial for health care
leaders to facilitate a strong sense of self awareness. This means that emotions
should be recognized and then managed in a proper way. Once this takes
place, there is a need to have self-regulation. Although emotions may fluctuate
on a daily basis, successful leaders are aware of potential ramifications. They
understand how to manage impulses and how to maintain professional standards
among the employees within an organization. Upon successful
self-regulation, staff members may feel a sense of trustworthiness and it is
likely that they may take responsibility for their own actions as well. The
idea of applicable social skills is another main factor that is associated with
emotional intelligence. For any leader, there is an ability to influence
others, but this can only be done when there are levels of proper
communication, understanding and collaboration. Successful leaders build strong
teams by using their own EI skills and they create a positive synergy where
collective goals can be managed.
For
beneficial effectiveness, leaders must understand how their emotions and
actions impact the people that surround them on both a personal and
professional level. For those individuals who use EI on a daily basis, he or
she can work well with others and there is a strong likelihood that the level
of relatability can increase as well. Furthermore, when employees feel valued,
the level of success can increase tremendously as time progresses.
Leading Management Solutions helps medical
practice leaders identify ways to improve operations to increase revenue,
employee engagement, and patient satisfaction. Learn more about us at www.lmshealthpro.com.
About the Author:
Anita Haridat has her Ph.D in
healthcare/business administration and her master’s degree in clinical
nutrition. She has several publications in sources such as EGO Magazine,
Natural Awakenings Magazine, Syosset Patch, Our USA Magazine and many
more. Her passion for health and wellness has created multiple stepping
stones for paving the way of creating a positive well being. Her first book can
be found here:
