Showing posts with label patient safety. Show all posts
Showing posts with label patient safety. Show all posts

Saturday, December 30, 2017

MIPS: Which Improvement Activities Work Best for Your Practice?

By Sonda Eunus, MHA, CMPE, CPB

MIPS, or the Merit-based Incentive Payment System, will have a significant impact on eligible Medicare clinicians in coming years. MIPS will measure clinician performance in 4 categories, and will assign each clinician a MIPS score that will then result in either a payment increase or decrease to the clinician’s Medicare reimbursement. The 4 performance categories include Quality Measures, Cost and Resource Utilization, Advancing Care Information, and Improvement Activities.

In this article, we will explore the Improvement Activities category in more detail. Clinicians and practices will have over 90 different improvement activities to choose from to implement in their practice. The ultimate goal of this performance category is to improve the quality of patient care provided. There are several subcategories that these improvement activities fall in:

  • Achieving Health Equity
  • Behavioral and Mental Health
  • Beneficiary Engagement
  • Care Coordination
  • Emergency Response and Preparedness
  • Expanded Practice Access
  • Patient Safety and Practice Assessment

Let’s discuss these subcategories in greater detail.

Achieving Health Equity
This category wants you to provide quality care to patients while also taking into account social factors in health, such as income level, food security, employment, and housing.
  • Measure Example: Seeing new and follow-up Medicaid patients in a timely manner, including individuals dually eligible for Medicaid and Medicare (IA_AHE_1)

Behavioral and Mental Health
This category emphasizes the importance of factoring in behavioral and mental health and its effect on the patient’s overall well-being.
  • Measure Example: Diabetes screening for people with schizophrenia or bipolar disease who are using antipsychotic medication (IA_BMH_1).

Beneficiary Engagement
This category measures your efforts in engaging the patient’s family to ensure that they fully understand the patient’s condition and are included in important medical decisions and the development of a plan of care.
  • Measure Example: Engage patients, family and caregivers in developing a plan of care and prioritizing their goals for action, documented in the certified EHR technology (IA_BE_15).

Care Coordination
This category holds clinicians accountable for ensuring that the patient’s care is coordinated among the different healthcare providers and facilities that are participating in his or her care, and that there is clear communication between all parties involved.
  • Measure Example: Timely communication of test results defined as timely identification of abnormal test results with timely follow-up (IA_CC_2).

Emergency Response and Preparedness
This category gets clinicians ready to respond in the event of a natural disaster or other emergencies, and to ensure that all employees and patients at the facility are protected from harm.
  • Measure Example: Participation in Disaster Medical Assistance Teams, or Community Emergency Responder Teams. Activities that simply involve registration are not sufficient.  MIPS eligible clinicians and MIPS eligible clinician groups must be registered for a minimum of 6 months as a volunteer for disaster or emergency response (IA_ERP_1).

Expanded Practice Access
This category wants clinicians to make medical care as easily accessible to patients as possible, by opening longer hours or providing different means of communication with the practice.
  • Measure Example: Use of telehealth services and analysis of data for quality improvement, such as participation in remote specialty care consults or teleaudiology pilots that assess ability to still deliver quality care to patients (IA_EPA_2). 

Patient Safety and Practice Assessment
In this category, clinicians must ensure that they are implementing processes that will ensure that safe and quality care is provided to patients across the board, at every visit. Also takes into account population health management.  
  • Measure Example: Use decision support and standardized treatment protocols to manage workflow in the team to meet patient needs (IA_PSPA_16).

Population Management

In this category, you focus on patient populations with chronic conditions. You are encouraged to come up with initiatives that will benefit your targeted populations, as well as the local community that you serve.
  • Measure Example: Implementation of regular reviews of targeted patient population needs which includes access to reports that show unique characteristics of eligible professional's patient population, identification of vulnerable patients, and how clinical treatment needs are being tailored, if necessary, to address unique needs and what resources in the community have been identified as additional resources (IA_PM_11).


Which of these subcategories would be the most beneficial and feasible to implement in your practice? 


Leading Management Solutions provides MIPS Assistance and Reporting services. Learn more here: www.lmsmips.com and download a free MIPS E-Book containing valuable information and links to useful resources.

Tuesday, March 14, 2017

When is a Medical Error Considered a Crime?

Originally published on November 22, 2016 at www.lmshealthpro.com.
By Anita Haridat, Ph. D

Although there have been many advances in health care, there are still many issues that surround adverse events. The rates of medical errors are increasing even though multiple strides have been made in order to facilitate quality care. With all of the implications that have surrounded the field, when is a medical error actually considered a crime?
From all of my professional experiences within hospitals in New York, it seems that an organization’s “reason for being” is to provide the best possible health care when needed. Unfortunately, I’ve also learned that problems arise when the hospital’s mission is “to generate a profit”, to “advance science”, or any other mission that might be at odds with providing the best possible care in the short term. The same applies to individual clinicians and clinical teams within the hospital.
Then, I thought about a common patient safety movement commandment “errors represent system problems.” In a sense, it also represents the fact that “thou shall not blame.”  Like most complicated issues in life, the truth lies somewhere between these polar views. Overall, the “no blame” view is right – most errors are committed by good, hardworking doctors and nurses, and finger-pointing simply distracts us from the systems fixes that can prevent the next fallible human being from killing someone.

Yet, taken to extremes, the “no blame argument” has always struck me slightly naïve. Let’s look at a case from just this year in April. A 24 year old received a routine wisdom teeth removal and woke up coughing during the procedure. He was given the powerful anesthetic propofol, but his condition quickly deteriorated and he was transferred to a hospital, where he died three days later. According to the patient care report, the paramedics said that the patient woke up during the procedure, started coughing and was given propofol. When the patient stopped breathing, CPR was started and the paramedics were called.
After they arrived, the paramedics found two pieces of surgical gauze in the patient’s airway as they tried to intubate him. How can such a careless mistake lead to the death of an innocent man?
What’s most shocking is the healthy 24-year-old goes in for an operation as routine as having his wisdom teeth removed and dies in the process. So the question remains- when is a medical error a crime?
According to dozens of enterprises for risk management, there are three kinds of behaviors that can lead to errors:
Human error – inadvertently facilitating a process other than what should have been done; a slip, lapse, or mistake.

At-risk behavior – a behavior or process that may increase risk or recognition that the behavior is mistakenly justified.

Reckless behavior – a choice that is made to disregard unjustifiable risk in a conscious manner.

Were the surgeons involved with the case criminally prosecuted? I doubt it. There was legitimate remorse and regret towards the family. However, I will go so far as to say that there should have been counseling, suspension or arguably firing done. The case is still open- just like so many other medical error cases and unfortunately, my main question still stands. What are your thoughts?

Leading Management Solutions helps medical practice leaders identify ways to improve operations to increase revenue, employee engagement, and patient satisfaction. Learn more about us at www.lmshealthpro.com.

About the Author:

Anita Haridat has her Ph.D in healthcare/business administration and her master’s degree in clinical nutrition. She has several publications in sources such as EGO Magazine, Natural Awakenings Magazine, Syosset Patch, Our USA Magazine and many more. Her passion for health and wellness has created multiple stepping stones for paving the way of creating a positive well being. Her first book can be found here:



Safety and Quality: Healthcare Leadership

Originally published on September 16, 2016 at www.lmshealthpro.com.

By Anita Haridat, Ph.D


Throughout most health care organizations, there is a strong desire to ensure that quality care is set into place with very high standards. For leaders, this is a significant concept because there is an ability to create a strong infrastructure even through a changing environment. Unfortunately, based on an AHRQ survey that was administered in 2010, very few hospital directors placed quality care as one of their priorities. Without the push for patient safety, there is a strong susceptibility that there can be an increase in accidents, adverse events, etc. It is beneficial for leaders to speak with employees so that each person is aware of the established guidelines that should be developed moving forward.

In many cases, people tend to use the word safety and quality in an interchangeable manner. Health care leaders should take the time to educate the employees on the key differences. For example, the concept of safety refers to an instance in which there is limited amount of harm. In turn, quality refers to an instance where there are effective processes that are set into place so that patients are treated and protected while they are undergoing care. Additionally, safety refers to the avoidance of negative events while quality refers to taking part of processes that are done with high standards.

When organizational leadership can prioritize both patient safety and quality care, there will be growing recognition for that specific facility. It is beneficial for health care managers and administrators to ensure that patients are being treated properly, but they should also address the needs of their employees as well. This is an important task towards improving safety and facilitating a monitoring process as time progresses. Overall, leadership can readily influence safety and quality care by setting specific goals within an organization. They should also create quarterly performance boards so that the entire process can be ingrained in the actions of health care providers. With applicable intervention, there is a strong chance that quality care standards can increase so that patients are kept safe.

Leading Management Solutions helps medical practice leaders identify ways to improve operations to increase revenue, employee engagement, and patient satisfaction. Learn more about us at www.lmshealthpro.com.

About the Author:

Anita Haridat has her Ph.D in healthcare/business administration and her master’s degree in clinical nutrition. She has several publications in sources such as EGO Magazine, Natural Awakenings Magazine, Syosset Patch, Our USA Magazine and many more. Her passion for health and wellness has created multiple stepping stones for paving the way of creating a positive well being. Her first book can be found here: